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Communications Integration Support

Department: TTS
Location: San Diego, CA

Epsilon Systems Solutions, Inc. (www.epsilonsystems.com) is a 100% employee-owned company providing full-lifecycle support to the defense industry.  Our Technology and Technical Solutions (TTS) sector focuses on the development and integration of solutions that support mission success of critical systems such as secure communications, satellite systems, nuclear operations solutions, network operations, program, training, and administrative services and environmental management services. 

 

Our TTS team is currently looking to hire a CNSP Communications Integration Support for work in San Diego, CA.  If you enjoy working on mission critical projects in a team-oriented environment, please read on!

 

Summary:  This position will support a new services contract to provide ‘Command, Control, Communications, Computers, Combat Systems, and Intelligence’ (C5I)/Cyber Readiness Program Mission and Infrastructure Support Services to Commander, Naval Surface Forces, Pacific (CNSP) N6 Department Staff and Divisions. Performs tracking, inventory functions, and scheduling for classified and unclassified command VTC systems, cell and landline phones, and cable TV and commercial internet support.

Responsibilities:

  • Document, update, and maintain processes, policies, and instructions to support command users with VTC functions. 
  • Develop and maintain the VTC schedule, and coordinate necessary trouble tickets, repairs, and upgrades to command VTC systems. 
  • Perform tracking, inventory functions, and trouble ticket coordination for command cell and landline phones. 
  • Develop procedures and documentation to assist in user self-sufficiency and operations. 
  • Perform tracking and recording of invoices related to command cable TV and commercial Internet costs and functions.
  • Report findings, trends, cost information, and analysis to the CNSP CIO/D-CIO and designated staff POCs.

Minimum Qualifications:

  • Experience with VTC and audio visual (A/V) equipment operations from multiple manufactures
  • Demonstrated capability to convey knowledge to others on the proper operation of Internet protocol-based VTC equipment
  • Ability to troubleshoot functional and technical problems with VTC equipment
  • Strong customer focus and effective inter-personal skills
  • Strong organizational and time management skills, prioritization, and follow through
  • Strong analytical and critical thinking skills
  • Proficient in use of Microsoft Office applications
  • Excellent oral and written communication skills at all levels
  • Possess active listening skills
  • Pursuant to the various government contractual requirements, all applicants must be U.S. Citizens.
  • Ability to obtain and maintain a Common Access Card (CAC)
  • Must have an active Secret security clearance

Preferred Qualifications:

  • Associate’s/Bachelor’s Degree preferred but not required

ADA Notification:

  • Regular communication (hearing/speaking).
  • Must be able to work in an office environment.
  • May stand prone or sit at a computer for hours at a time.
  • Job may require bending, stooping, lifting.
  • Ability to travel by car, air or other means of transportation, if required

 

Epsilon Systems Solutions, Inc. and its subsidiaries are proud to be Equal Employment Opportunity and Affirmative Action employers, Minority/Female/Disabled/Veterans.

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